I am needing to verify my business' identity. I previously uploaded a rental invoice to...
GetHuman2952353's customer service issue with PayPal from May 2019
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The issue in GetHuman2952353's own words
I am needing to verify my business' identity. I previously uploaded a rental invoice to show my business' proof of address which was rejected. When attempting to upload business proof of address in another format it won't let me, load new one. Please advise how to proceed. I have received this email and my account has now been limited. When I follow link below to upload documentation it doesn't let me upload a new proof of address as I already sent a previous proof of address which was rejected. Also when I go to the resolution centre to try to resolve there, it shows that there is no open case. When I reply to email it tells me that mailbox is not checked so I'm not sure how to get required documentation to paypal.
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