I am needing to verify my business' identity. I previously uploaded a rental invoice to...

GetHuman2952353's customer service issue with PayPal from May 2019

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The issue in GetHuman2952353's own words
I am needing to verify my business' identity. I previously uploaded a rental invoice to show my business' proof of address which was rejected. When attempting to upload business proof of address in another format it won't let me, load new one. Please advise how to proceed. I have received this email and my account has now been limited. When I follow link below to upload documentation it doesn't let me upload a new proof of address as I already sent a previous proof of address which was rejected. Also when I go to the resolution centre to try to resolve there, it shows that there is no open case. When I reply to email it tells me that mailbox is not checked so I'm not sure how to get required documentation to paypal.
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PayPal

Customer service issue
Reported by GetHuman2952353
May 20th, 2019 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 5 customers so far
Similar issue to 39865 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman2952353 started working on this issue
May 20th 8:48am
GetHuman2952353 indicated the issue is not fixed yet.
May 22nd 3:38pm
GetHuman2952353 indicated the issue is not fixed yet.
May 23rd 2:15pm
GetHuman2952353 indicated the issue is not fixed yet.
May 27th 5:56am