I purchased an item from Etsy which was cancelled. Etsy advised that payment was sent...

GetHuman2609027's Refund Issue with PayPal from March 2019

Help with my PayPal issue
Top Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman2609027's own words
I purchased an item from Etsy which was cancelled. Etsy advised that payment was sent to Paypal to be refunded to me. In this case credited back to my credit card. The PayPal Transaction ID is: *W*******C*******. I have called and am not able to get through. The date this was credited back to you was *******. I am very frustrated and want my money returned to my credit card asap. I did not choose to use PayPal and was not aware of the red tape involved in getting a refund. Please take care of this so I don't have to file a dispute with my credit card company. Thank you.
GetHuman2609027 did not yet indicate what PayPal should do to make this right.
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PayPal

Refund Issue
Reported by GetHuman2609027
Mar 27th, 2019 - a mon ago
I have an issue with PayPal too
Fixed
Seen by 2 customers so far
Similar issue to 614 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman2609027 started working on this issue
Mar 27th 10:03pm
GetHuman2609027 indicated the issue is not fixed yet.
Apr 1st 4:14pm