I bought an item from ebay using my debit card. The item was shipped to the wrong addre...

GetHuman-icybeans's customer service issue with PayPal from March 2019

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The issue in GetHuman-icybeans's own words
I bought an item from ebay using my debit card. The item was shipped to the wrong address and sent back to the seller. They told me they refunded my money to my PayPal account so I can purchase the item again. They sent me a screen shot with a transaction number (*********W*******) and my correct email address. I hadn't used PayPal in years so I went and updated my PayPal information and updated my debit card. The seller showed me where they sent my payment but on my end, I have no activity. How do I find my payment refund that was sent to me by the seller?
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Customer service issue
Reported by GetHuman-icybeans
Mar 27th, 2019 - 22d ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 34426 others
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GetHuman-icybeans started working on this issue
Mar 27th 4:50pm