Hello, my name is Roger Wonsetler. My phone * is (***) ***-****. My email address is...

GetHuman2593707's Fraud issue with PayPal from March 2019

17 views | 34281 similar | 0 following
Help with my PayPal issue
Next: our robot will wait on hold for GetHuman2593707 to get a PayPal rep on the line!
Always use the GetHuman Phone to call PayPal. We wait on hold and get a rep on the line for you faster and for free!
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
First: share to improve GetHuman2593707's odds
Strength in numbers! Companies respond better when others are watching.
Top Tip from another customer
If you think you've been a victim of fraud you should call the bank immediately. Keep records of all correspondence and collect as much evidence as you can.
The issue in GetHuman2593707's own words
Hello, my name is Roger Wonsetler. My phone * is (***) ***-****. My email address is *****@***.com. I have used PayPal for a long time, but slowed down when I sent $***.** to a person and it was made into a reoccurring payment for * days consecutively. The $***.** turned into $*,***.** and when I contacted PayPal I was told there was nothing that could be done except for me to prosecute the person that I sent the money to. I felt that it was PayPal's responsibility to send the amount that I had requested, not the amount that the receiver requested. Never the less, I came upon a time here and there where it was almost the only way for me to get money sent to people that had no bank account or I.D. with the exception of Western Union and they are the same but I have to drive a long distance to use them. This past Saturday, March **, ****, I sent $***.** to a person in Georgia. After sending the money I attempted to call PayPal and make sure that they did not send more than the $***.** requested. I was able to reach a representative, but lost contact with him after a few minutes, so I called back. I received no answer again and again until I tried different numbers that were on the computer. I was using Google Chrome and there were several PayPal " Customer Service" phone numbers. I finally got someone to answer my phone calls, but after a minute or two the phone again lost connection. I was disappointed that nobody from PayPal had even tried to return my call! A few minutes passed by and my phone rang. I briefly looked at the caller I.D. and notices it was a ***, ***, ***, ***......number, so I thought it was a customer rep from PayPal calling me back. After answering the call, the man on the other end introduced himself as a Customer Service Agent from PayPal and offered his help. I advised him that I wanted to make sure that there were no more than the one $***.** transaction. i was instructed by this " customer service rep" to enter stuff into my phone. I began to feel uncomfortable with this, so I used my friends phone, who was there during this transaction, and I called the PayPal number and talked to another PayPal customer service rep who told me to hang up with the other man. I did as I was instructed only to discover that this was also a scam. This man asked me for a Google Play card number. I told him that I did not have a card and no number to give to him. He advised me that I could go *** mile down the road to Winn Dixie and purchase one. It is *** mile from my house to Winn Dixie, so he knew where I was at. I told him that I was not going to drive to Winn Dixie at *pm to get a card number. He never said another word and also never hung up the phone, so I hung up and called my bank and advised them of the above actions and they told me that they were freezing my account and I needed to go to my bank branch on Monday and cancel my accounts and open new accounts with new usernames and new passwords. I called and spoke with a REAL PAYPAL CUSTOMER SERVICE AGENT today and he advised me that PayPal was aware of the problem and was working on getting it fixed. I asked him why didn't they (PayPal) let the public know about the scamming going on, so that customers like myself would know that we were getting our money taken from a group of thieves. So, that is what happened and how would I like it resolved? That should be obvious, I want PayPal to reimburse me for the $*,***.** taken from my account because they did not have the professional business courtesy to warn, tell, make it known, that there was a scam going on with their web-site and that people should beware using their site on the computer or smart phone. This all happened on March **, **** and today is March **, **** and PayPal has yet to do anything about the false web-site on the internet. I just went onto Google Chrome and the fake PayPal site and phone number's are still online. My bank advised me that my money was sent to a Chase Bank to ASHISH : email address is BIT *****@***.com. If you can get my $*,***.** back and return it to me then I will be happy. If not, I will do whatever I have to do. *Thank you,*Roger Wonsetler

GetHuman2593707 did not yet indicate what PayPal should do to make this right.

How GetHuman2593707 fixed the problem

We are waiting for GetHuman2593707 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2593707 fixes it.
This email address isn't valid


Fraud issue
Reported by GetHuman2593707
Mar 26th, 2019 - 4 years ago
Not resolved
Seen by 17 customers so far
Similar issue to 34281 others
0 customers following this
Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in


GetHuman2593707 started working on this issue
Mar 26th, 2019 1:05am