I purchased an item from Cichic, Ltd., on **********,plus I paid for Express Shiipping...

GetHuman1976697's customer service issue with PayPal from January 2019

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The issue in GetHuman1976697's own words
I purchased an item from Cichic, Ltd., on **********,plus I paid for Express Shiipping. It arrived **********, and although I went by their websites measurements for AMERICAN sizes, it still didn’t fit. I contacted the Seller to have him issue an RMA to send the item back and reimburse me for the product price AND the Express Shipping charges, he refused. Then after a week of emails, he finally provides the address. HE KNEW THAT IT WAS GOING TO BE AN OUTRAGEOUS FEE TO SEND IT BACK!! I spent an hour at the Post Office getting this package ready to send, it’s going to cost ANOTHER $**.** to send it back, which I won’t be reimbursed for!! The other problem is now, in order to get another jacket in the CORRECT size, it’s going to cost me another $***, aside from the money I’ve already spent!! I have already been out wat too much in time, gas, emails, etc., to continue with this!**I would like to have Paypal get the Seller to refund my charges of $**.**, for misrepresented product, and the Express Shipping fees, as previously requested!
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Customer service issue
Reported by GetHuman1976697
Jan 16th, 2019 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 6 customers so far
Similar issue to 28354 others
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GetHuman1976697 started working on this issue
Jan 16th 4:38pm