I was notified that my credit card details and they needed new details. I couldn't acce...

GetHuman-jeantis's customer service issue with PayPal from January 2019

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The issue in GetHuman-jeantis's own words
I was notified that my credit card details and they needed new details. I couldn't access my account and so couldn't give them the information. There was no access to reply to the request. Said it was a scam and to contact them.*Hard to resolve the issue. Not sure how to ge intouch with someone and not sure if the item I returned has sent the refund to Pay Pal. it has not been returned to my cheque account so not sure where it is.
GetHuman-jeantis did not yet indicate what PayPal should do to make this right.
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Customer service issue
Reported by GetHuman-jeantis
Jan 15th, 2019 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 28237 others
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Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in
GetHuman-jeantis started working on this issue
Jan 15th 11:08am