Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the orde...
GetHuman-allanmu's customer service issue with PayPal from January 2019
Help with my PayPal issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PayPal help.
First: share to improve GetHuman-allanmu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-allanmu may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Tip from another customer
Try emailing email@example.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-allanmu's own words
Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the order and refunded the money to my paypal account. *Unfortunately the money has not yet been credited into my paypal acount. I contacted an ebay customer services agent who advised that the money is being held in a paypal guest account that was created since my paypal account was not confirmed at the time the refund was sent. *For your reference purposes I was given this *Refund Transaction ID: *YP******P******* for paypal. Ebay Item ID: ************ *I further contacted paypal but was told that funds were already released to my bank. After contacting my bank I was told that the money was still with paypal.**Can you please help. I have been moving back and fourth with no results. **Your prompt response will be highly appreciated. **Regards **Allan Mukelabai
GetHuman-allanmu did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-allanmu fixed the problem
We are waiting for GetHuman-allanmu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.