Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the orde...

GetHuman-allanmu's customer service issue with PayPal from January 2019

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The issue in GetHuman-allanmu's own words
Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the order and refunded the money to my paypal account. *Unfortunately the money has not yet been credited into my paypal acount. I contacted an ebay customer services agent who advised that the money is being held in a paypal guest account that was created since my paypal account was not confirmed at the time the refund was sent. *For your reference purposes I was given this *Refund Transaction ID: *YP******P******* for paypal. Ebay Item ID: ************ *I further contacted paypal but was told that funds were already released to my bank. After contacting my bank I was told that the money was still with paypal.**Can you please help. I have been moving back and fourth with no results. **Your prompt response will be highly appreciated. **Regards **Allan Mukelabai
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PayPal

Customer service issue
Reported by GetHuman-allanmu
Jan 8th, 2019 - a mon ago
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