Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the orde...

GetHuman-allanmu's customer service issue with PayPal from January 2019

27581 similar
0 following
Help with my PayPal issue
What went wrong?
Waiting to see what went wrong with our suggestion for how to get PayPal help.
First: share to improve GetHuman-allanmu's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-allanmu may need:
Email, phone number, Name, last 4 digits of Social Security Number, ability to receive access code, and account log in
Tip from another customer
Try emailing info@roblox.com from the email address attached to your ROBLOX account. This is their most responsive channel.
The issue in GetHuman-allanmu's own words
Hi, **I paid for an item on ebay via VISA*Credit card but the seller cancelled the order and refunded the money to my paypal account. *Unfortunately the money has not yet been credited into my paypal acount. I contacted an ebay customer services agent who advised that the money is being held in a paypal guest account that was created since my paypal account was not confirmed at the time the refund was sent. *For your reference purposes I was given this *Refund Transaction ID: *YP******P******* for paypal. Ebay Item ID: ************ *I further contacted paypal but was told that funds were already released to my bank. After contacting my bank I was told that the money was still with paypal.**Can you please help. I have been moving back and fourth with no results. **Your prompt response will be highly appreciated. **Regards **Allan Mukelabai
GetHuman-allanmu did not yet indicate what PayPal should do to make this right.
I have an issue with PayPal too
How GetHuman-allanmu fixed the problem
We are waiting for GetHuman-allanmu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid
Follow this issue
See how GetHuman-allanmu fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-allanmu
Jan 8th, 2019 - a mon ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
Similar issue to 27581 others
0 customers following this
Follow this issue to see how it gets fixed