I try to login to my PayPal account, says wrong password, sends me a passcode, after...

GetHuman-ginaleeh's customer service issue with PayPal from November 2018

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The issue in GetHuman-ginaleeh's own words
I try to login to my PayPal account, says wrong password, sends me a passcode, after entering passcode says needs to call my old phone to verify me. I don't have the old phone or number. Called support and says l need to give address for PayPal account, l don't remember which address l had when l set it up as l moved a lot. So I'm stuck in a nowhere loop. I want my PayPal account deleted, customer service says l need to send them my info to do that. I don't know the old address or phone number, and don't remember what card or bank l used to open the account as it was **years ago. Please delete my *****@***.com PayPal account so l can create a new one.
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PayPal

Customer service issue
Reported by GetHuman-ginaleeh
Nov 28th, 2018 - 9 mons ago
I have an issue with PayPal too
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Seen by 2 customers so far
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GetHuman-ginaleeh started working on this issue
Nov 28th, 2018 4:51pm