A customer bought an item from my Etsy shop, paying with PayPal. I put package it in m...

GetHuman-darant's customer service issue with PayPal from November 2018

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The issue in GetHuman-darant's own words
A customer bought an item from my Etsy shop, paying with PayPal. I put package it in my home mailbox *****. The Post Office didn't scan the item so it kept showing up as PRE-TRANSIT, waiting on me to supply the package. Yesterday I gave up, thinking it had been stolen from my mailbox, and refunded the money through PayPal. Today, the Post Office delivered the item to seller. How can I undo the refund? Purchaser is aware of all this, we've been communicating. Thank you.
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PayPal

Customer service issue
Reported by GetHuman-darant
Nov 27th, 2018 - 9 mons ago
I have an issue with PayPal too
Not resolved
Seen by 2 customers so far
Similar issue to 22751 others
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Timeline
GetHuman-darant started working on this issue
Nov 27th, 2018 11:59pm