I sold a software to a buyer and he was happy with it for * days. Then he issued a char...

GetHuman1342951's customer service issue with PayPal from October 2018

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The issue in GetHuman1342951's own words
I sold a software to a buyer and he was happy with it for * days. Then he issued a chargeback so he can illegally keep the software. He has decreased the value of the product and he will always have ownership over it now since he activated it. That means I will never be able to use it again. My invoice towards him states that all sales are final since it is a digital product, and no refunds or returns are accepted. The invoice also states that chargebacks should be considered fraudulent by PayPal because he is trying to scam me by taking both the software and the money. It is obvious he is trying to scam me. Please help.
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PayPal

Customer service issue
Reported by GetHuman1342951
Oct 14th, 2018 - 2 mons ago
I have an issue with PayPal too
Not resolved
Seen by 3 customers so far
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