An abusive buyer using fake accounts (on my blog) is buying my e-books and distributing...

GetHuman985644's customer service issue with PayPal from August 2018

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The issue in GetHuman985644's own words
An abusive buyer using fake accounts (on my blog) is buying my e-books and distributing them for free online. He then submits claims to PayPal saying he didn’t get the materials or that we cut off his access, and he has received two refunds from me and one from PayPal. We do shut down those accounts when we find them as he is violating the terms of service by distributing my work for free. He is also quite abusive to me, making threats via personal Messenger, blog Messenger, and blog page, threatening to hit me hard or hack into my blog and Facebook accounts. I want to stop him from buying from me.
GetHuman985644 did not yet indicate what PayPal should do to make this right.
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Customer service issue
Reported by GetHuman985644
Aug 13th, 2018 - a yr ago
I have an issue with PayPal too
Not resolved
Seen by 4 customers so far
Similar issue to 10606 others
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Items needed
phone number
last 4 digits of Social Security Number
ability to receive access code
account log in
GetHuman985644 started working on this issue
Aug 13th, 2018 3:36pm