The Venmo is looking for something that is not there and refusing to process payment to my friend an has not refunded my money

GetHuman-sawsplus's customer service issue with PayPal from May 2018

Help with my PayPal issue
The issue in GetHuman-sawsplus's own words
Make a payment to friend ... You are parent company of Venmo. I set up account they froze my first payment and I can't get them to process payment or refund my money. CAN YOU HELP GET THESE PEOPLE OFF THEIR BUTTS? *Thank you*Stephen Harvey
They are slow to act or respond to the situation they created
I want the payment processed. If they aren't smart enough to do that refund my money
New customer, I expected them to process the payment quickly
I have chatted * times with customer service. They finally acknowledgedecided I sent the ID they requested the same day the ask me for it.
I have an issue with PayPal too
How GetHuman-sawsplus fixed the problem
We are waiting for GetHuman-sawsplus to fix the problem and share the solution with the rest of us customers.
Please help with my PayPal issue
Do you have a customer issue as well?
We can help you get PayPal's attention and get better help faster. Tap below to get started.
Having PayPal issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would PayPal email you?
This email address isn't valid

PayPal

Venmo payment
Customer service issue
Reported by GetHuman-sawsplus
May 23rd, 2018 - 6 mons ago
I have an issue with PayPal too
Fixed
Seen by 13 customers so far
Similar issue to 586 others
0 customers following this
Items needed
Email
phone number
Name
last 4 digits of Social Security Number
ability to receive access code
account log in
Timeline
GetHuman-sawsplus started working on this issue
May 23rd 7:29pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 23rd 9:19pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 23rd 9:22pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 23rd 9:29pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 2:14am
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 2:17am
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 2:17am
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 9:19pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 9:20pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 9:20pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 24th 9:21pm
GetHuman-sawsplus indicated the issue is not fixed yet.
May 26th 9:19pm