Hi,**My Patagonia jacket (order number ********) had a hole in it and ripped open and t...

GetHuman-alliede's customer service issue with Patagonia from December 2018

2 views
 | 
119 similar
 | 
0 following
Help with my Patagonia issue
First: share to improve GetHuman-alliede's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-alliede's next move: talk to Patagonia when they open.
Patagonia's call center is closed now. We will send GetHuman-alliede a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-alliede may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-alliede's own words
Hi,**My Patagonia jacket (order number ********) had a hole in it and ripped open and the down came out everywhere. **This was my favorite winter jacket and I am extremely disappointed that this happened that this happened without any cause especially because of the price and cost of the jacket. I spent a lot of money on it and I’m extremely upset with the quality. **Can you please let me know if you can replace the jacket or issue me a refund as soon as possible? Please advise. **Thank you,*Alexandra DeBellis
GetHuman-alliede did not yet indicate what Patagonia should do to make this right.
I have an issue with Patagonia too
How GetHuman-alliede fixed the problem
We are waiting for GetHuman-alliede to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Patagonia's attention and get better help faster. Tap below to get started.
Having Patagonia issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-alliede fixes it.
This email address isn't valid

Patagonia

Customer service issue
Reported by GetHuman-alliede
Dec 1st, 2018 - 6 mons ago
I have an issue with Patagonia too
Not resolved
Seen by 2 customers so far
Similar issue to 119 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-alliede started working on this issue
Dec 1st, 2018 5:06pm