Hi,**My Patagonia jacket (order number ********) had a hole in it and ripped open and t...

GetHuman-alliede's customer service issue with Patagonia from December 2018

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The issue in GetHuman-alliede's own words
Hi,**My Patagonia jacket (order number ********) had a hole in it and ripped open and the down came out everywhere. **This was my favorite winter jacket and I am extremely disappointed that this happened that this happened without any cause especially because of the price and cost of the jacket. I spent a lot of money on it and I’m extremely upset with the quality. **Can you please let me know if you can replace the jacket or issue me a refund as soon as possible? Please advise. **Thank you,*Alexandra DeBellis
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Customer service issue
Reported by GetHuman-alliede
Dec 1st, 2018 - 6 mons ago
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GetHuman-alliede started working on this issue
Dec 1st, 2018 5:06pm