The issue and preferred resolution, in GetHuman-ilacote's own words:
I have a ** year old Patagonia paddling jacket that I am taking on an upcoming paddling trip to Alaska. When the product was made, ironing was recommended to renew the waterproofing. Now they make these wash in products (e.g. Nikwax Tech Wash) that are supposed renew waterproofing. What do you recommend?
I trust that Patagonia will make this right and come up with a resolution that is fair.
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