I have a ** year old Patagonia paddling jacket that I am taking on an upcoming paddling...

GetHuman-ilacote's customer service issue with Patagonia from June 2018

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The issue and preferred resolution, in GetHuman-ilacote's own words:
I have a ** year old Patagonia paddling jacket that I am taking on an upcoming paddling trip to Alaska. When the product was made, ironing was recommended to renew the waterproofing. Now they make these wash in products (e.g. Nikwax Tech Wash) that are supposed renew waterproofing. What do you recommend?
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Patagonia

Customer service issue
Reported by GetHuman-ilacote
Jun 25th, 2018 - 2 mons ago
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GetHuman-ilacote started working on this issue
Jun 25th 3:59pm