*-**-****Parts Geek *Customer Service Phone Number (***) ***-***** **RE: Parts Geek LL...

GetHuman-alanjgar's customer service issue with Partsgeek.com from May 2020

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The issue in GetHuman-alanjgar's own words
*-**-****Parts Geek *Customer Service Phone Number (***) ***-***** **RE: Parts Geek LLC for Order * **-**********I ORDERED TWO REPLACEMENT LIGHTS FOR MY ** FORD FREESTAR SEL ON ********* THE BOX ARRIVED IN GOOD SHAPE, LOOKED INSIDE PIECE WAS BUBBLE WRAPPED AND WITH STYROFOAM. NOTHING APPEARED A MISS.**DUE TO COVID-** RULES IN CALIFORNIA DID NOT TRY TO INSTALL UNTIL TODAY, *-**-**.* *I FOUND THE TOP BRACKET ON THE MAIN RIGHT REAR LIGHT UNIT THAT LETS IT BE SCREWED IN PLACE WAS BROKEN OFF. THE PIECE WAS NOT IN THE BUBBLE WRAP OR BOX.**SEE PICTURES BELOW OF WHAT YOU SENT AND A PIC OF THE OLD UNIT WITH THE BRACKET IN PLACE. NOTE CAN"T DISPLAY ON this message.**PLEASE FORWARD A COMPLETE REPLACEMENT PART.**PLEASE RESPOND**FROM ALAN GARDNER**** *** ********* Chardonnay Dr., Oakley, CA ***********@***.com***SEE PICS BELOW:*OLD ONE OFF OF FREESTAR*image.png with the bracket in place*THE ONE YOU SENT ME*image.png with the bracket broken off**Body Electrical Ford Freestar DIY Solutions Tail Light Assembly*DIY Solutions LHT*****

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Partsgeek.com

Customer service issue
Reported by GetHuman-alanjgar
May 11th, 2020 - 6 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1095 others
0 customers following this

Timeline

GetHuman-alanjgar started working on this issue
May 11th 4:47pm