I have had "premium" for a number of months, but about * - * weeks ago I srarted recei...

GetHuman-wcbjr's customer service issue with Pandora Radio from December 2018

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The issue in GetHuman-wcbjr's own words
Trying to get "ad free" Pandora. ... I have had "premium" for a number of months, but about * - * weeks ago I srarted receiving ads and would appreciate you adjusting my setting back to "ad free".*Thank you for prompt attention to this request.**Bill Boehmer
Want to receive ad free music according to the terms of Pandora Premium.
Basic Pandora customer for about ** years - Premium customer for maybe a year.
Receiving ads on cell, iPad and computer.
I have an issue with Pandora Radio too
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Pandora Radio

Premium
Customer service issue
Reported by GetHuman-wcbjr
Dec 9th, 2018 - 5 mons ago
I have an issue with Pandora Radio too
Fixed
Seen by 4 customers so far
Similar issue to 7330 others
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Timeline
GetHuman-wcbjr started working on this issue
Dec 9th, 2018 3:48am
GetHuman-wcbjr indicated the issue is not fixed yet.
Dec 11th, 2018 3:47pm
GetHuman-wcbjr indicated the issue is not fixed yet.
Dec 11th, 2018 3:57pm
GetHuman-wcbjr indicated the issue is not fixed yet.
Dec 11th, 2018 3:58pm