How Do I Upgrade or Downgrade My Pandora Account?
In a nutshell: If you have a Pandora radio account and you're not thrilled with your current plan, you may have the option to upgrade or downgrade it. The following can help you determine what plans are available to you and how you can go about changing yours right from your phone.
Introduction
If you have a Pandora radio account and you're not thrilled with your current plan, you may have the option to upgrade or downgrade it. The following can help you determine what plans are available to you and how you can go about changing yours right from your phone.
Go to the Pandora Website
Visit the Pandora website.
Locate the Pandora Menu Icon
Find the three horizontal white lines in the upper-left corner of the Pandora homepage. These stacked lines represent the Pandora menu.
Expand the Pandora Menu
Click on the three horizontal white lines to expand the Pandora menu.
Locate Pandora's "Help" Link
Browse the menu to find the "Help" link between "Sign Up" and "Subscription."
Go to the Pandora "Help" Page
Click on the "Help" link to go to the Pandora "Help" page.
Find the "Subscriptions" Section
Scroll down Pandora's "Help" page until you find the "Subscriptions" section. It should be directly below the "What's New?" box at the top of the page.
Find the FAQ Link
Within the "Subscriptions" section, look for the "Pandora Subscriptions FAQ" link that's below "Cancel your subscription" and above "Upgrade to Pandora Plus or Pandora Premium."
Go to the "Pandora Subscriptions FAQ" Page
Click on the "Pandora Subscriptions FAQ" link to go to the page of the same name.
Read the Page
Read the "Pandora Subscriptions FAQ" page to learn about the differences between the multiple types of plans. This can allow you to determine whether you want to upgrade or downgrade from your current plan.
Return to the Pandora "Help" Page
Click the back button on your phone to go back to Pandora's "Help" page.
Go Back to the "Subscriptions" Section
Scroll down to the "Subscriptions" section.
Find the Relevant Link
Look for the "Change your billing method or subscription plan" link.
Go to the "Change your billing method or subscription plan" Page
Click on the "Change your billing method or subscription plan" link to go to the page of the same name.
Locate the Relevant Payment Section
Scroll down to find the relevant payment option section. There are several possibilities, including a Pandora-billed subscription, PayPal-billed subscription, and Apple-billed subscription.
Read the Section
Once you find the payment section that pertains to your situation, read it to learn more about how to manage your plan.
Follow the Instructions
Follow the instructions within the section to manage your subscription. Continue reading if you still need assistance.
Contact Pandora Customer Service
If you still need help with upgrading or downgrading your Pandora plan, it's smart to reach out to the customer service team. A representative can provide you with more information.
Conclusion
Don't hesitate to reach out promptly if you need assistance with your Pandora subscription, especially if your billing date is fast approaching. A representative can help you and advise you of your options.
Further questions?
Solutions to similar problems
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