I called to cancel my subscription of $**.** and just keep the $*.** plan “* MONTHS AGO...

GetHuman1614396's customer service issue with Pandora Radio from November 2018

6762 similar
0 following
Help with my Pandora Radio issue
First: share to improve GetHuman1614396's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1614396's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
Before contacting them, items GetHuman1614396 may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
Top Tip from another customer
If you believe you have been overcharged on your billing please review the previous months bill and the new bill to compare where the charges may have come from. A small increase may be a result of an change in taxes in your area.
The issue in GetHuman1614396's own words
I called to cancel my subscription of $**.** and just keep the $*.** plan “* MONTHS AGO” and they told me they canceled it but they never did. I checked my account recently and realized you guys really screwed up and stole my money. * months of **.**. Was charged because my account was never switched back from the &**.** to the $*.** that I had. You guys stole like $** from my account. Not freaking cool. Not sure how hard it is to click a freaking button and cancel a subscription but apparently you guys have rookies working who don’t know what they’re doing. I’m sorry to be venting via email but I’m REALLY PISSED! You would be pissed too if it happened to you. I want my money back. You guys need to do something about this issue.
GetHuman1614396 did not yet indicate what Pandora Radio should do to make this right.
I have an issue with Pandora Radio too
How GetHuman1614396 fixed the problem
We are waiting for GetHuman1614396 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1614396 fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman1614396
Nov 24th, 2018 - 10 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 2 customers so far
Similar issue to 6762 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman1614396 started working on this issue
Nov 24th, 2018 2:18am