My financial institution mailed my account details & it showed you charged me...

GetHuman1482111's customer service issue with Pandora Radio from November 2018

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The issue in GetHuman1482111's own words
My financial institution mailed my account details & it showed you charged me ***.** & Google charged me *.**. I'm not a rocket scientist but I'm not dumb. That looks like I am being charged twice. I have already called & talked to them & they gave me this address. They also told me to let you know that I have already called them. The ref. * is *-*************. I tried to send you a screen shot of the bill but it didn't work.
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Pandora Radio

Customer service issue
Reported by GetHuman1482111
Nov 3rd, 2018 - a mon ago
I have an issue with Pandora Radio too
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Timeline
GetHuman1482111 started working on this issue
Nov 3rd 7:13pm