I acquired Pandora premium from a promotion offered by Tmobile. It was a gift*offer f...

GetHuman-fancifai's customer service issue with Pandora Radio from October 2018

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The issue in GetHuman-fancifai's own words
I acquired Pandora premium from a promotion offered by Tmobile. It was a gift*offer for a year. I acquired the premium on *-*-**. My problem being I am not able to download anything. Every time I attempt to download songs, it tells me I need to be a Pandora Premium subscriber. *I thought that was what the subscription which I got it from T-Mobile.** I did notice last night when I was looking at my settings, it asked for a device activation code number. Unfortunately, I don't know what that is. I've never seen such a number. Also, I was wondering if when I signed up and created my account with you all, that I needed a device activation code number then? As I previously stated, I just noticed that entry last night. Could that maybe why I can't download music?*Could you help me with this please?

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Pandora Radio

Customer service issue
Reported by GetHuman-fancifai
Oct 22nd, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 5700 others
0 customers following this
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Timeline

GetHuman-fancifai started working on this issue
Oct 22nd, 2018 7:41pm