I had purchased Pandora premium, and about three weeks later the app freezes and crashe...

GetHuman-adrian_b's customer service issue with Pandora Radio from June 2018

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The issue and preferred resolution, in GetHuman-adrian_b's own words:
I had purchased Pandora premium, and about three weeks later the app freezes and crashes upon opening. I’ve updated the app to with earliest edition and updated my phone software to the current level. I open Pandora and it freezes and pause is on the same song that it was on when it first broke down. And I do not want to be charge for premium access ,With an app that crashes and won’t let me use it. I have been without Pandora for over three months. Can you either fix the app or take my premium member****p off. Thank you
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Pandora Radio

Customer service issue
Reported by GetHuman-adrian_b
Jun 24th, 2018 - 2 mons ago
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GetHuman-adrian_b started working on this issue
Jun 24th 11:53pm