I had purchased Pandora premium, and about three weeks later the app freezes and crashe...

GetHuman-adrian_b's customer service issue with Pandora Radio from June 2018

5 views
 | 
1032 similar
 | 
0 following
Help with my Pandora Radio issue
First: share to improve GetHuman-adrian_b's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-adrian_b's next move: call Pandora Radio.
The best way to get your problem resolved is to tap the button below to start calling Pandora Radio. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-adrian_b may need:
Username, Email on Account, Phone Number, Account Type, Password, and Name of Account Holder
The issue in GetHuman-adrian_b's own words
I had purchased Pandora premium, and about three weeks later the app freezes and crashes upon opening. I’ve updated the app to with earliest edition and updated my phone software to the current level. I open Pandora and it freezes and pause is on the same song that it was on when it first broke down. And I do not want to be charge for premium access ,With an app that crashes and won’t let me use it. I have been without Pandora for over three months. Can you either fix the app or take my premium membership off. Thank you
GetHuman-adrian_b did not yet indicate what Pandora Radio should do to make this right.
I have an issue with Pandora Radio too
How GetHuman-adrian_b fixed the problem
We are waiting for GetHuman-adrian_b to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Pandora Radio's attention and get better help faster. Tap below to get started.
Having Pandora Radio issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Pandora Radio email you?
This email address isn't valid
Follow this issue
See how GetHuman-adrian_b fixes it.
This email address isn't valid

Pandora Radio

Customer service issue
Reported by GetHuman-adrian_b
Jun 24th, 2018 - 6 mons ago
I have an issue with Pandora Radio too
Not resolved
Seen by 5 customers so far
Similar issue to 1032 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-adrian_b started working on this issue
Jun 24th 11:53pm