I have been trying to get service turned on since the second week of April and was not...

GetHuman2810362's customer service issue with Pacific Gas and Electric from April 2019

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The issue in GetHuman2810362's own words
start service at a new address ... I have been trying to get service turned on since the second week of April and was not able to start service online or with a rep until i faxed in my id and rental agreement which i did due on ********,******** and ******** they still want me to fax in again and i tried going through withthe start of service online and i could complete the order but the order is being cancelled i need service on and even received a letter for current occupant to start service i do not know what the problem is i need to get service
i have sent in the documents requested three times all i have been real patient all this time and nothing has happened but stayed the same
start the service without me having to fax in docs and wait all over again who is to say that this time it will not be overlooked or whatever is going on with my docs
i am a new customer
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Pacific Gas and Electric

starting service
Customer service issue
Reported by GetHuman2810362
Apr 25th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 458 others
0 customers following this
Items needed
Account holder name
Account number
Billing address

Timeline

GetHuman2810362 started working on this issue
Apr 25th, 2019 7:34pm

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