On the **th of Nov. I was trying to place and order on my Suntrust visa card. They tex...

GetHuman1632637's customer service issue with PacSun.com from November 2018

2 views
 | 
262 similar
 | 
0 following
Help with my PacSun.com issue
First: share to improve GetHuman1632637's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1632637's next move: call PacSun.com.
The best way to get your problem resolved is to tap the button below to start calling PacSun.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman1632637 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman1632637's own words
On the **th of Nov. I was trying to place and order on my Suntrust visa card. They texted and said it did not go thru. *I called and spoke with a lady that I could not understand and told her to forget I was going to use a different card.*I used my Discover card.*So I did and then found out that she authorized it to go thru.*So now I have been charged twice.*I called Suntrust and they said that they had to send it thru as fraud. Which if totally stupid.**Please credit my Suntrust Visa card ending in ****.*Thanks**Joyce Reid
GetHuman1632637 did not yet indicate what PacSun.com should do to make this right.
I have an issue with PacSun.com too
How GetHuman1632637 fixed the problem
We are waiting for GetHuman1632637 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get PacSun.com's attention and get better help faster. Tap below to get started.
Having PacSun.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1632637 fixes it.
This email address isn't valid

PacSun.com

Customer service issue
Reported by GetHuman1632637
Nov 28th, 2018 - 9 mons ago
I have an issue with PacSun.com too
Not resolved
Seen by 2 customers so far
Similar issue to 262 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1632637 started working on this issue
Nov 28th, 2018 5:08pm