On the **th of Nov. I was trying to place and order on my Suntrust visa card. They tex...

GetHuman1632637's customer service issue with PacSun.com from November 2018

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The issue in GetHuman1632637's own words
On the **th of Nov. I was trying to place and order on my Suntrust visa card. They texted and said it did not go thru. *I called and spoke with a lady that I could not understand and told her to forget I was going to use a different card.*I used my Discover card.*So I did and then found out that she authorized it to go thru.*So now I have been charged twice.*I called Suntrust and they said that they had to send it thru as fraud. Which if totally stupid.**Please credit my Suntrust Visa card ending in ****.*Thanks**Joyce Reid
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Customer service issue
Reported by GetHuman1632637
Nov 28th, 2018 - 9 mons ago
I have an issue with PacSun.com too
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GetHuman1632637 started working on this issue
Nov 28th, 2018 5:08pm