Today ( **** ) I got my Performance Select Statement for **** to ****. Was surprised t...

GetHuman2776986's Complaint issue with PNC Bank from April 2019

23 views | 3075 similar | 0 following
Help with my PNC Bank issue
Next: our robot will wait on hold for GetHuman2776986 to get a PNC Bank rep on the line!
Always use the GetHuman Phone to call PNC Bank. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman2776986's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman2776986 may need:
Account holder name, Billing address, Date of birth, and Last 4 digits of SSN
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2776986's own words
Today ( **** ) I got my Performance Select Statement for **** to ****. Was surprised to find the $**.** Service Charge . When I called PNC I was told that I've actually incurred TWO $**.** charges, one in March, the other presently. ( There was none of my **** - **** Statement ) I apparently went below the $** K combined ave. balance for Savings & Checking.* This was caused by my creating a CD with PNC on March *. ( $ ** K ).* I admit my ignorance of the Balance requirement but shouldn't PNC notify me of a penalty by phone or email ?* Isn't it ironic that investing $** K in a PNC C D would cause PNC to charge me $**.** so far in service charges ?* It's noteworthy that on April ** my combined balance went back above $** K with a Direct Deposit from the IRS. So the actual period of delinquency is March * ( when I got the C D ) and April **.* I've had Performance Select for a long time so wouldn't it be natural that I might have to be reminded of a situation resulting in a Service Charge and be given a day or two to rectify the situation ? I assume you do that with overdrawn checks. Why not " Balance " violations ?**Stephen C. Hook *** Beechwood Dr. S.W. Reynoldsburg OH ******Tel *** *** ****

GetHuman2776986 did not yet indicate what PNC Bank should do to make this right.

How GetHuman2776986 fixed the problem

We are waiting for GetHuman2776986 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get PNC Bank's attention and get better help faster. Tap below to get started.
Having PNC Bank issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2776986 fixes it.
This email address isn't valid

PNC Bank

Complaint issue
Reported by GetHuman2776986
Apr 19th, 2019 - 2 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 3075 others
0 customers following this

Timeline

GetHuman2776986 started working on this issue
Apr 19th, 2019 7:19pm