Hi! I am unable to get my service reconnected. I tried doing *** but every time I go th...

GetHuman-mycob's customer service issue with PLDT from November 2018

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The issue in GetHuman-mycob's own words
Hi! I am unable to get my service reconnected. I tried doing *** but every time I go through the hotline menu where i'm being asked for my account number, the one stated on the bill is coming back as an invalid account number.**I have paid my overdue balance ( of just * day at the time i paid for it, btw) and still i have not internet connection.**I need my service reconnected today as i use it for work.**Here's my details.*Name: Alma Bella Generao*Service Tel *: ***********Hope you can help me with this ASAP.**Thank you!
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PLDT

Customer service issue
Reported by GetHuman-mycob
Nov 30th, 2018 - 6 mons ago
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Seen by 3 customers so far
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GetHuman-mycob started working on this issue
Nov 30th, 2018 9:32am