The question we are asked most often is about how to talk to PLDT customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
To terminate your PLDT landline service, you need to request disconnection by visiting the nearest PLDT business office or service center. Bring along a valid ID and any necessary documents related to your account. Ensure all pending payments are settled to avoid additional charges. It’s important to inform them of your intention to disconnect the service and inquire about any final steps needed for the process.
Asked Oct 1, 2026 5:24 AM
How to connect to a live sales support agent to request for a reconnection after having my account no longer on record?
You can find the most up-to-date contact information to connect with a live sales support agent right here on this page. Follow that link to reach out for assistance with your reconnection request.
Asked Sep 26, 2026 2:16 AM
How do I contact PLDT customer service or PLDT Home through email?
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Feb 11, 2026 10:54 AM
how can I contact PLDT using cellphone
There is a link to the most up-to-date contact information right here on this page that you are viewing.
Asked Jan 29, 2026 4:44 AM
Can I transfer my PLDT landline to a new address?
Yes, you can transfer your PLDT landline to a new address. It's best to request the transfer as soon as you know your moving date to ensure a smooth transition. There may be specific procedures and possible charges involved, so please check the guidelines provided by PLDT for detailed information on how to facilitate the transfer.
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