PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
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Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

I was asking for a supervisor because it’s easier to talk to them and they will persona...
Internet is working. But landline is not. No dial tone or lights on the phone.
Hello PLDT, good day we have a problem with the following accounts:*Name: FELIX SOY LIM...
Nagbayad ako pero nagkamali ako ng acct number, landline number ang nailagay ko, nagbaw...
Can you PLDT block adult sites for me?
Please help me to follow up my online application. It's been a week, and pldt didn't gi...
I would like to apply for wifi new application
Just want to ask about telephone numbers that are call free. And if smart and sun are a...
Los or no internet connection in PLDT, it started yesterday around ** am.*Suddenly the...
Bakit po may nagtxt na ndi pa kami nagbayad ngaun..eh nagbayad napo kami para sa bill n...
My problem pldt very slow internet connection, I apply to upgrade from ****.** to...
ipatransfer po sana un pldt namin sa kabilang bahay lang pwede po kami iassist
I applied for PLDT HOME FIBR through an agent. Received a email confirmation of my appl...
No internet connection
Pls help to reconnect my service. I was approved to pay it until **th.
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication90%
Quality of help74%
Customer votes599
Information last updatedMon Oct 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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