PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
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Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

We don't have internet connection. My router's light turns red. Please come and check i...
no internet im curious why
Somebody called from PLDT unfortunately I wasn't home today so my son got the call and...
We applied for a plan, and it was installed last monday, but until now we don't have in...
Hi, just want to follow up my application. I have applied on November **, but still no...
Dear Sir, **My wifi router was rain damage last night and it won't power up.**May I re...
Follow up for the Ticket number ******** , issue with the wifi connection of the PLDT m...
Hi, good afternoon I would like to ask for assistance with my PLDT Internet connection...
I do t have the account no.
Good pm. I am a regular customer of PLDT and I received a text message last Saturday mo...
Gusto ko pplo makuha ung account number ng carren joy r fullon para po mabayaran namin...
Very lag on a game and i want pldt to review my internet traceout to see what's wrong a...
Hello. I just want to know how long will you install pldt fiber on my house. I applied...
Our internet connectivity was very low. Shows only *mbps when I use speed test. Its ver...
i do not have signal in my wifi. I have complained in your hotline *** for the last...
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication89%
Quality of help73%
Customer votes598
Information last updatedSun Nov 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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