PLDT Phone Number

Calling PLDT customer service faster by GetHuman

02 8888171
Customer service
Current Wait: 6 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
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Reasons customers like you called recently

wanted to get service and asking for assistance about installation.. my address is at p...
I want a recconection For my account pls
Nov **, **** @ *:**p.m. * Account No.: ********** (Repair Request Reference No...
There is no internet connection. Ive been experiencing it for about * days. What is the...
Pls adjust my billing since i already change my plan, Broadband and telephone more than...
just asking if pldt san pedro office is open today?
Hello. I was being patient here to wait for someone to come to fix our internet but no...
Follow Up: Application Status*SR Number: ***********Plan Applied: Fiber Plan *****Locat...
My internet service is so slow and I have work. Please fix it.
I already paid my bills and still texted me that i haven't paid yet. Last nov. ** i mai...
When can be activate my pldt home fiber?my account number ********** i already settle m...
I want to reconnect my internet i will settle my payment on the * of dec.. Please be co...
Hi can u reconnect my internet i will settle my payment in the * of dec.. Due to lickdo...
I wanna know about when to get an interview for putting PLDT FIBR in our house?? **Name...
Hello Good day PLDT!**I would like to follow up my internet reconnection. I received...
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication90%
Quality of help74%
Customer votes599
Information last updatedFri Nov 27 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Billing, Payment Arrangement, Change Plan, Cancel Service, Technical Support and other customer service issues. Rather than trying to call PLDT we recommend you tell us what issue you are having and then possibly contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other PLDT customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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