PLDT Phone Number

Calling PLDT customer service faster by GetHuman

02 8888171
Customer service
Current Wait: 6 mins (3m avg)
Hours: 24 hours, 7 days; best time to call: 2:15pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Cancel ServiceChange PlanBillingTechnical SupportPayment ArrangementA different issue
Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

do you by any chance have a customer reward program. there's a pop-out in my google chr...
15h ago
Hi. I just want to know why my PLDT Fiber was interrupted even if I already made a paym...
16h ago
Hi why do I have no internet connection this is my account number **********
16h ago
hello po just asking lang po regarding po nangyari sa boss namin may pldt daw sa condo...
20h ago
Hi, I woukd like to know if your pldt prepaid landline is still working? If so, wher...
2d ago
Good pm. How can i send my payment details to reconnect our wifi. Thank you
2d ago
I already requested a termination of my account by I still keep on receiving SOA. And i...
2d ago
Unable to reload my PLDT Prepaid Landline (Old Type of Prepaid Line without a SIM) can...
2d ago
No internet, no landline*need internet and landline connection back, asap
2d ago
Our phone doesn't have a dial tone for a week.
3d ago
Hello tanong ko lang about sa bills ko.concern ko lng ang balance paano ako nagka balan...
4d ago
Good day!*I have reported about my landline problem few months ago, but still no body f...
4d ago
GOOD DAY! THE WIRE OUTSIDE WAS CUT OFF SINCE YESTERDAY AND NO ONE NO ONE IS FIXING IT P...
4d ago
How could I call to this no. ** ** *******
4d ago
We don’t have internet access * days ago up until now. Fix this as soo as possible
5d ago
See more recent reasons for callingHelp me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial
02 8888171
Call-back available
NO
Call picked up by a real person
YES
Department you're calling
Customer Service
Call center hours
24 hours, 7 days
Best time to dial
2:15pm
Navigate phone maze to a human
Direct to human
Average wait
3
Current wait
6
Rank (among phone numbers)
1
Rank (overall)
1
Alternate methods
phone
Quality of communication
87%
Quality of help
71%
Customer votes
621
Information last updated
Sun Nov 17 2019 10:00:00 GMT+0000 (UTC)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT we recommend you tell us what issue you are having and then possibly contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other PLDT customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Medicare Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Apple Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Medicare or Apple. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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