PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 2 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
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Reasons customers like you called recently

how to used all net text in my pldt home prepaid wifi
Technical staff said that the PLDT box outside broke. It has been * days since the con...
I applied on pldt * times online fb, msgr, and using their website but i did not receiv...
I would like to ask the service reference number in order to track my application.
We have no connection, we already pay our bill the day before our due date..
Someone who claims to be your legal officer goes by the name LYN is harassing me to pay...
Good day, how to activate pldt landline no? Napa reconnect po kasi kami wala namang opt...
Please help me. I already paid my billing, statement date of september **,****. Interne...
My account number **********. This is now in Quezon, Nueva Ecija. I am moving to Purok...
I just want to request for a documentation regarding my plan or my maximum mbps plan? I...
I’m just trying to cancel my PLDT service* why am I paying this link to do this request?
lost of internet connection and dial tone of the telephone more than two weeks now
It's been a week since ny installation and wala pa po kaming activation at wala pong bi...
It's been one week since the installation of my pldt home fiber. I am a student and it...
Good day!* Concern ko po is yung extended payment na irequest ko bakit po nawalan agad...
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Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication90%
Quality of help74%
Customer votes599
Information last updatedThu Oct 21 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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