PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
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Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

I requested for a new router as advised by QA of PLDT and am aware that I will billed f...
Application problem, nagapply ako sa SM Manila, tumawag ung installer ng taga CAMANAVA...
I've already paid my bill thru * eleven kindly reconnect my internet service immediately
I want to disconnect my PLDT account because of financial problem we canot payit anymore
Is it ok if I will add another internet line under my existing account but with a diffe...
My internet is not working, my bill is all caught up dunno why the router has no light...
Nag bay ad napo ako nang bill bakit hanggang ngayon Hindi parin binalik ang aking Internet
Follow up of the relocation status of my acct (**********)
I need my account number. My telephone is not working since installation
To PLDT Home,**I previously applied for a home internet connection under your service...
We don't have internet connection. My router's light turns red. Please come and check i...
no internet im curious why
Somebody called from PLDT unfortunately I wasn't home today so my son got the call and...
We applied for a plan, and it was installed last monday, but until now we don't have in...
Hi, just want to follow up my application. I have applied on November **, but still no...
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication89%
Quality of help73%
Customer votes598
Information last updatedThu Nov 25 2021 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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