PLDT Phone Number

Calling PLDT customer service faster by GetHuman

02 8888171
Customer service
Current Wait: 8 mins (2m avg)
Hours: 24 hours, 7 days; best time to call: 1:45pm
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Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

Y'all took money from me and I didn't tell you to ******* thieves give me my ******* mo...
I want to subscribe to pldt plan
Helo. I'm Harrish. I'm using pldt home prepaid Wi-Fi. I'm experiencing slow internet co...
Thanks for choosing PLDT! The ref* for your service application is **********. We will...
Wala pa rin installation hanggang ngayon last ladt month pa.
HI! As of today we lost our internet connection. *With the:*Account Number...
KINDLY FIXED OUR PHONE , NO DIAL TONE AS OF TODATE SINCE MARCH ****
Good day,*Tel*************"no dial tone since march to to date ****"*account no. **********
Good day sir*ma'am,** I am Kristine Grace Lopez granddaughter of Mr. Leopoldo Lopez Sr...
*. My landline number us ***-***-****. And i have PLDT wifi. Can i call free from m...
Were about to transfer our pldt home dsl *In another house or location .but they will c...
I want you more faster reply to your client regarding to our request and regarding to o...
Pls. Po **** reconnect ang aming wifi connection nakapag bayad n po ako ng bill
Agent offered wifi extension for *** add on monthly. Bill arrived and more than *k was...
Set service appoint as far back at ********, called * time only listening to clapping...
See more recent reasons for calling

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Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial1:45pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication90%
Quality of help74%
Customer votes599
Information last updatedMon Nov 23 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Billing, Payment Arrangement, Change Plan, Cancel Service, Technical Support and other customer service issues. Rather than trying to call PLDT we recommend you tell us what issue you are having and then possibly contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other PLDT customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our FedEx Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the DISH Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like FedEx or DISH. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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