PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 6 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3pm
Get targeted help: Tell us the issue so we get you to right rep, offer relevant tips, reminders & follow-up!
Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

Hi. Areas in Leyte and Biliran provinces where pldt fiber connection is available. Beca...
PLDT wiring along durban alley ( near davao doctors hospital ) has been dragged by a tr...
My PLDT acct number and telephone number is not found in their system. I have no intern...
Technical people came to our street to fix and transfer pldt wires to the newly install...
We are affected by the super typhoon Odette, located in Tagaytay, Vito Minglanilla Cebu...
Gusto ko po sana palitan ung plan na nakuha from *,*** to *,***
I want to downgrade my plan
So our internet connection is not workinng so i tried calling *** and when i entered ou...
Mia Dianne Sibud. ***********. application for ** Mbps **** PLDT Fiber.
Follow up on my mesh delivery. Was promised before New Year and have not heard from an...
activate modem, change port from black box
i have concern about my connection,is it possible to trace how many units connected on...
Cannot connect to Internet.. I can provide the details needed. *Company Name: Accenture...
Cannot connect to my Internet since January **, *****The Internet is a company provider...
I live in sitio Bocbocay, San Lucas, Barotac Viejo, Iloilo. Could PLDT connect me to fi...
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait6
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication94%
Quality of help78%
Customer votes627
Information last updatedTue Jan 18 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Cancel Service, Change Plan, Billing, Technical Support, Payment Arrangement and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

More Company Phone Numbers

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!