PLDT Phone Number

Call PLDT customer service faster with GetHuman

02 8888171
Customer service
Current Wait: 7 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3pm
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Get to a live person fastest: Calling the PLDT number above should go right to a real human being

Reasons customers like you called recently

May i know the outstanding balance of my account? And the monthly billing how much is i...
I've already applied for the connection back in December * ****. They said they will co...
My wifi can't connect to the internet what is happening?
I wanna disable my SIP ALG (Session Initiation Protocol)*can someone help me out pleas...
same issue, di din makapasok sa customer service nila, kabadtrip, pldt cares kuno
i would like to check installation service on my area please
Hi I Just want to know our account number, our wifi connection is newly installed last...
Hi I pay my bills on January * why I don't have any internet?
Our electricity is now back. Can you please restore our internet connection?
Follow up about the concerns of our pldt technical issues
naputulan kami ng internet as per PLDT we have outstanding balance but I always pay monthly
Your company installed my internet on Dec ** but untill I don't had a internet connecti...
Hello asking about signal booster para sa celphone may nakapag sabi sa akin na pina upd...
Good day .ask ko lang po almost one month na po .wala pa po kami enternet at home .at...
I have LOS status since last night and it is still not fixed. I have work to do which i...
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Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait7
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication94%
Quality of help78%
Customer votes628
Information last updatedMon Jan 10 2022 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Billing, Cancel Service, Technical Support, Payment Arrangement, Change Plan and other customer service issues. Rather than trying to call PLDT first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Besides trying to call, you can also start by telling us what the issue is above so we might be able to match you with the best form of communication or a written guide. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our AT&T Wireless Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Optimum Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like AT&T Wireless or Optimum. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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