PLDT Phone Number

Calling PLDT customer service faster by GetHuman

02 8888171
Customer service
Current Wait: 8 mins (4m avg)
Hours: 24 hours, 7 days; best time to call: 3:30pm
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Reasons customers like you called recently

My transfer request is taking too long, it has been almost three weeks already, we use...
I just want to follow up the activation of my line since it was installed last * days a...
Follow up on a fibr plan
My line was cut. I don’t know why.
Hi PLDT,**I would like to follow-up on the below application please.**Follow Up: Applic...
My aunt's PLDT internet and landline are both not working for * days now, What Can I do?
I have our pldt fiber installed * days ago. Just want to know until now its not yet activated
Hi **Good day.**I want to know if the address details below have PLDT Fiber line ?**Add...
there is a problem with my internet and phone services
I lost connection of my internet and phone services, not sure if this is already being...
Issue: disconnected line but paid
Delayed of repair request ********* with phone number **********, for almost * weeks .
I just wanted to ask the form and list of requirements to submit in applying a fibr plus plan
I need to follow up, it's been * days since I called but there's no technician that is...
Bakit hanggang ngaun wala pang response sa inaplayan kong internet fiber connect.sabi k...
See more recent reasons for calling

Help me with my issue

Customer Number 02 8888171 - by the Numbers

Phone number to dial02 8888171
Call-back availableNO
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hours24 hours, 7 days
Best time to dial3:30pm
Navigate phone maze to a humanDirect to human
Average wait
Current wait8
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone
Quality of communication89%
Quality of help73%
Customer votes597
Information last updatedTue Dec 01 2020 10:00:00 GMT+0000 (Coordinated Universal Time)

PLDT's Best Toll-Free/800 Customer Phone Number

This is PLDT's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a PLDT agent. This phone number is PLDT's Best Phone Number because 1,986 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 02 8888171 include Billing, Payment Arrangement, Change Plan, Cancel Service, Technical Support and other customer service issues. Rather than trying to call PLDT we recommend you tell us what issue you are having and then possibly contact them via phone. In total, PLDT has 1 phone number. It's not always clear what is the best way to talk to PLDT representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting PLDT - by phone or otherwise

While 02 8888171 is PLDT's best toll-free number, it is also the only way to get in touch with them. The next best way to talk to their customer support team, according to other PLDT customers, is by telling GetHuman about your issue above and letting us find somebody to help you. Besides trying to call, best to start by telling us what the issue is above. If you think this information is inaccurate or know of other ways to contact PLDT please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for PLDT.

What is GetHuman's Relationship to PLDT?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like PLDT. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. If you look at our Bank of America Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Or take a look at the Equifax Phone Number page. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Bank of America or Equifax. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

PLDT Contact Info

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