My Puppy and I are in our second week of Puppy training one and I want to cancel. I sig...

GetHuman1675882's customer service issue with PETCO from December 2018

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The issue in GetHuman1675882's own words
My Puppy and I are in our second week of Puppy training one and I want to cancel. I signed up for both puppy one and two. The reason is the trainer seems knowledgeable but I do not agree with some of the techniques. I am going by AKC guidelines and the technique's are different than what my expectations are. Its a * week class and the trainer is not going to be there next week. I would assume it was a planned absence but I was not informed that we would not have a class in the third week and as well as for a *th week and I feel that the make up should be for the customer not the trainers. I did ask and a substitute teacher was not an option . Thank you
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PETCO

Customer service issue
Reported by GetHuman1675882
Dec 2nd, 2018 - 6 mons ago
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Seen by 13 customers so far
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Timeline
GetHuman1675882 started working on this issue
Dec 2nd, 2018 11:35pm
GetHuman1675882 shared this issue with friends on Facebook
Dec 2nd, 2018 11:55pm
GetHuman1675882 shared this issue with others over email
Dec 2nd, 2018 11:57pm