Why am I being charged for something that was screwed by Ourtime?

GetHuman883903's customer service issue with Ourtime.com from July 2018

7 views | 1527 similar | 0 following
Help with my Ourtime.com issue
GetHuman883903's next move: call Ourtime.com.
The best way to get your problem resolved is to tap the button below to start calling Ourtime.com. We will check on you later to see if it's fixed or needs to be escalated.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman883903's own words
I’m trying to log on to my Ourtime account but I’m unable to reset my password but I’m unable to do so. It appears they are scam me because the problems I’m continuously having this week. Not only are the problems I’m having are their fault and they want to charge me!!!!! ... Hi I contacted you earlier with problems about my account. You send me an email stating the problems have been resolved. Well they haven’t! Now it’s saying when I put in my info to log in that my email or my password is invalid. When I asked for my password to be reset, I haven’t received an email to reset my password. Please correct this problem. Thank you Sharon Bowen
I can’t log on or reset my password.
I would like very much for this to be resolved correctly and right away
I’ve been a customer since the beginning of this year. Since Ourtime is suppose to be a better than average dating site I expect good service, for the problems to resolved correctly and in a timely manner. Also not to charge me for something I didn’t change or request.
I’ve tried to get an email to reset my account more than one time. I’ve gone out, deleted all of the Ourtime tries but I’m still having the problem.
How GetHuman883903 fixed the problem

We are waiting for GetHuman883903 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ourtime.com's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Ourtime.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman883903 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman883903
Jul 16th, 2018 - 2 years ago
Seen by 7 customers so far
Similar issue to 1527 others
0 customers following this
Items needed
Email on Account
Name of Account Holder


GetHuman883903 started working on this issue
Jul 16th, 2018 12:16am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:18am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:19am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:21am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:32am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:45am
GetHuman883903 indicated the issue is not fixed yet.
Jul 19th, 2018 1:17am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians