Why am I being charged for something that was screwed by Ourtime?

GetHuman883903's customer service issue with Ourtime.com from July 2018

7 views | 1527 similar | 0 following
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The issue in GetHuman883903's own words
I’m trying to log on to my Ourtime account but I’m unable to reset my password but I’m unable to do so. It appears they are scam me because the problems I’m continuously having this week. Not only are the problems I’m having are their fault and they want to charge me!!!!! ... Hi I contacted you earlier with problems about my account. You send me an email stating the problems have been resolved. Well they haven’t! Now it’s saying when I put in my info to log in that my email or my password is invalid. When I asked for my password to be reset, I haven’t received an email to reset my password. Please correct this problem. Thank you Sharon Bowen
I can’t log on or reset my password.
I would like very much for this to be resolved correctly and right away
I’ve been a customer since the beginning of this year. Since Ourtime is suppose to be a better than average dating site I expect good service, for the problems to resolved correctly and in a timely manner. Also not to charge me for something I didn’t change or request.
I’ve tried to get an email to reset my account more than one time. I’ve gone out, deleted all of the Ourtime tries but I’m still having the problem.
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Ourtime.com

Ourtime
Customer service issue
Reported by GetHuman883903
Jul 16th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 1527 others
0 customers following this
Items needed
Email on Account
Username
Password
Name of Account Holder

Timeline

GetHuman883903 started working on this issue
Jul 16th, 2018 12:16am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:18am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:19am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:21am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:32am
GetHuman883903 indicated the issue is not fixed yet.
Jul 16th, 2018 1:45am
GetHuman883903 indicated the issue is not fixed yet.
Jul 19th, 2018 1:17am

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