I was charged, without my consent, a renewal charge for my subscription. It was in err...

GetHuman-tluikwan's customer service issue with Ourtime.com from July 2018

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The issue in GetHuman-tluikwan's own words
I was charged, without my consent, a renewal charge for my subscription. It was in error, accidentally , that your company immediately charged my account. Please be advised that I am requesting an immediate refund on my charge card for this charge. My username is livelychiara. However, I would appreciate your contacting me by email at *****@***.com or phone at (***) ***-**** to get this straightened out immediately. The confirmation number for this payment is ***X********, transaction date is June **, ****. Please contact me or confirm that this charge has been reversed. If not, I will contact the charge card company, Better Business Bureau, and Consumer Protection. I do not want to renew my subscription and this has always been my intent. TIME IS OF THE ESSENCE!
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Ourtime.com

Customer service issue
Reported by GetHuman-tluikwan
Jul 2nd, 2018 - a yr ago
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GetHuman-tluikwan started working on this issue
Jul 2nd, 2018 8:21pm