I have flights I'm interested in booking through Orbitz. However, I don't want to book...

GetHuman-ksuwild's customer service issue with Orbitz from March 2021

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Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman-ksuwild's own words
I have flights I'm interested in booking through Orbitz. However, I don't want to book them until I get some questions about Orbitz answered.*One is regarding using Orbitz with flights with American Airlines. They state that there is a "no change" fee for all flights. Does Orbitz have the same policy regarding this issue as American Airlines? My understanding is that if we needed to change our flights (both to South Carolina and back) anytime between when I book them and the actual time of the flight, we wouldn't be charged a fee for that. Is that the same policy Orbitz has?*Also, are there other details that Orbitz has in terms of the flights that would be different than American Airlines?*How would we get our tickets if we book the flights through Orbitz?*I would like to get my questions answered directly rather than referring me to documents regarding them. I have already read the documents.*Thanks!

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Orbitz

Customer service issue
Reported by GetHuman-ksuwild
Mar 24th, 2021 - 2 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 1341 others
0 customers following this

Timeline

GetHuman-ksuwild started working on this issue
Mar 24th 5:03pm
GetHuman-ksuwild indicated the issue is not fixed yet.
Mar 24th 9:22pm
GetHuman-ksuwild indicated the issue is not fixed yet.
Mar 24th 9:25pm
GetHuman-ksuwild indicated the issue is not fixed yet.
Mar 24th 9:25pm

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