I had the worst travel experience of my life through orbitz and you didn’t have my back...

GetHuman3196705's Refund a Charge issue with Orbitz from July 2019

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Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman3196705's own words
I had the worst travel experience of my life through orbitz and you didn’t have my back. My travel number is *************. *Through a delayed flight due to airline issues I missed my connection to a fully paid tour of Ireland. I tried repeatedly to get help from Orbitz and the airlines to no avail. I ended up having to buy a second one way ticket out of my own pocket or forfeit my trip. Over $****. You didn’t have my back anywhere along the line except to help me get a room at the end. *I was picked up by a scamming taxi and taken to the wrong hotel. Then after canceling it they’re trying to charge me for that too. *I need immediate and complete resolution of Orbitz’ part in all this, plus refunds and compensation. If your tickets aren’t worth the paper they’re printed on, it should go to the better business bureau, to Consumer Reports, and whatever else it takes to protect another passenger. *Please look at all the documentation and send it to me by email. I will copy all of this and expect a complete resolution. *My sister is a travel agent and will make sure this is properly addressed. Get this in a supervisor’s hands immediately. *Shannon Perry

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Orbitz

Refund a Charge issue
Reported by GetHuman3196705
Jul 5th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 2578 others
0 customers following this

Timeline

GetHuman3196705 started working on this issue
Jul 5th, 2019 2:13am
GetHuman3196705 indicated the issue is not fixed yet.
Jul 8th, 2019 10:18pm
GetHuman3196705 indicated the issue is not fixed yet.
Jul 9th, 2019 12:39pm
GetHuman3196705 indicated the issue is not fixed yet.
Jul 9th, 2019 3:22pm

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