I had the worst travel experience of my life through orbitz and you didn’t have my back...

GetHuman3196705's Refund a Charge issue with Orbitz from July 2019

Help with my Orbitz issue
First: share to improve GetHuman3196705's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3196705 may need:
Ticket Number, Flight Number, Email on Account, Phone Number, Name of Account Holder, Billing and Home Address, and Date Of Birth
The issue in GetHuman3196705's own words
I had the worst travel experience of my life through orbitz and you didn’t have my back. My travel number is *************. *Through a delayed flight due to airline issues I missed my connection to a fully paid tour of Ireland. I tried repeatedly to get help from Orbitz and the airlines to no avail. I ended up having to buy a second one way ticket out of my own pocket or forfeit my trip. Over $****. You didn’t have my back anywhere along the line except to help me get a room at the end. *I was picked up by a scamming taxi and taken to the wrong hotel. Then after canceling it they’re trying to charge me for that too. *I need immediate and complete resolution of Orbitz’ part in all this, plus refunds and compensation. If your tickets aren’t worth the paper they’re printed on, it should go to the better business bureau, to Consumer Reports, and whatever else it takes to protect another passenger. *Please look at all the documentation and send it to me by email. I will copy all of this and expect a complete resolution. *My sister is a travel agent and will make sure this is properly addressed. Get this in a supervisor’s hands immediately. *Shannon Perry

GetHuman3196705 did not yet indicate what Orbitz should do to make this right.

How GetHuman3196705 fixed the problem

We are waiting for GetHuman3196705 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Orbitz customer problems.
How Do I Cancel My Hotel Reservation with Orbitz?How Do I Correct My Name on My Orbitz Booking?
Do you have a customer issue as well?
We can help you get Orbitz's attention and get better help faster. Tap below to get started.
Having Orbitz issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Orbitz

Refund a Charge issue
Reported by GetHuman3196705
Jul 5th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 2578 others
0 customers following this

Timeline

GetHuman3196705 started working on this issue
Jul 5th, 2019 2:13am
GetHuman3196705 indicated the issue is not fixed yet.
Jul 8th, 2019 10:18pm
GetHuman3196705 indicated the issue is not fixed yet.
Jul 9th, 2019 12:39pm
GetHuman3196705 indicated the issue is not fixed yet.
Jul 9th, 2019 3:22pm

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies