Hi there,*My account number is **** **** ***.I just received this month’s bill and it s...
GetHuman-changjia's customer service issue with Optus from March 2019
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Hi there,*My account number is **** **** ***.I just received this month’s bill and it says we have to pay for the late payment fee. This really confused me cause I clearly remembered that I paid the last month’s bill on the due date **:** PM, receipt number is N************. Besides, I contacted to one of Optus staff Gelo the other day, and he told me that my payment was already posted and nothing to worry about.
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