activate new SIM*I am an Optus customer*Ref: *********** and*Ref: ************about...

GetHuman-scapri's customer service issue with Optus from December 2018

Help with my Optus issue
The issue in GetHuman-scapri's own words
activate new SIM*I am an Optus customer*Ref: *********** and*Ref: ************about * weeks ago over 'chat' I ordered an extra SIM to give to my grandson (I will pay the bills)*received it (Order No: ********)*sent on to grandson and he cannot activate, I cannot activate - your program does not allow activation.*please check details*Order *********SIM No: **************phone no: ***********Optus: activate SIM
active SIM: ***** *************
Tried to ring your various SERVICE NUMBERS WHICH ARE CIRCULAR AND DIDN'T WORK FOR ME - no RESOLUTION - INDIAN HELP GUY - NO HELP
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Optus

Customer service issue
Reported by GetHuman-scapri
Dec 5th, 2018 - a mon ago
I have an issue with Optus too
Fixed
Seen by 3 customers so far
Similar issue to 1545 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman-scapri started working on this issue
Dec 5th, 2018 2:05am
GetHuman-scapri indicated the issue is not fixed yet.
Dec 5th, 2018 2:12am