I am writting to notify you my mothers home phone is not working number is ********** i...

GetHuman1698747's customer service issue with Optus from December 2018

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The issue in GetHuman1698747's own words
I am writting to notify you my mothers home phone is not working number is ********** it is on a wireless NBN *Ihave reset the NBN and modem the NBN is showing good signal and all the light other than the phone icon are showing green*When calling get message the number you have called is switched off or unavailable *Can you please attend to this problem as soon as possible as my Mum is getting on and very reliant on the phone*Thank you *Cary Radunz
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Optus

Customer service issue
Reported by GetHuman1698747
Dec 5th, 2018 - a mon ago
I have an issue with Optus too
Not resolved
Seen by 3 customers so far
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Timeline
GetHuman1698747 started working on this issue
Dec 5th, 2018 11:12pm