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What is the warranty on Optus devices?

Asked 2 years ago
Optus provides a standard warranty on devices purchased through their services, which typically lasts for a period of twenty-four months from the date of purchase. This warranty covers manufacturing defects and faults that are not the result of misuse or accidental damage. It is important to keep the original receipt or proof of purchase, as this will be required when claiming the warranty. In addition to the standard warranty, customers may also have the option to purchase additional coverage or device protection plans, which can provide further benefits such as accidental damage cover. For specific details regarding the warranty terms, conditions, and any exclusions that may apply, customers are encouraged to visit the official Optus website. There, they can find comprehensive information on warranty claims and the support process related to their devices. This ensures that customers are well-informed about their rights and the services provided by Optus regarding their purchased devices.
Answered Jul 2nd 2025

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