Just started new plan with Optus and still don’t have enough monthly data. Wish to upgr...

GetHuman1221572's customer service issue with Optus from September 2018

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The issue in GetHuman1221572's own words
Just started new plan with Optus and still don’t have enough monthly data. Wish to upgrade my plan without having to pay the ridiculous fees.
GetHuman1221572 did not yet indicate what Optus should do to make this right.
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Optus

Customer service issue
Reported by GetHuman1221572
Sep 28th, 2018 - 18d ago
I have an issue with Optus too
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Seen by 3 customers so far
Similar issue to 962 others
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Timeline
GetHuman1221572 started working on this issue
Sep 28th 7:14am