We have had no mobile reception for * days in Ocean View Qld ****.*We have * mobiles on...

GetHuman-nyativel's customer service issue with Optus from August 2018

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The issue in GetHuman-nyativel's own words
We have had no mobile reception for * days in Ocean View Qld ****.*We have * mobiles on the account and neither is working. *Outage map does not show an issue. *Please contact us asap and advise when problem will be rectified. *Regards Simon and Jenny Hill
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Optus

Customer service issue
Reported by GetHuman-nyativel
Aug 22nd, 2018 - 3 mons ago
I have an issue with Optus too
Fixed
Seen by 2 customers so far
Similar issue to 689 others
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Items needed
Account holder name
Billing address
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Last 4 of SSN
Timeline
GetHuman-nyativel started working on this issue
Aug 22nd 6:45am
GetHuman-nyativel indicated the issue is not fixed yet.
Aug 22nd 7:50am