My home number is **********.*I have been having issues with the bills each month . As...

GetHuman750919's customer service issue with Optus from June 2018

4 views
 | 
113 similar
 | 
0 following
Help with my Optus issue
GetHuman750919's next move: call Optus.
The best way to get your problem resolved is to tap the button below to start calling Optus. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman750919's own words
My home number is **********.*I have been having issues with the bills each month . As per the plan I think I am meant to get around $** per month and it is $*** this month.It is meant to be fixed rate as per plan and we have taken off the international calls pack * months ago. The internet here is slow as a snail and I get reassured each time I call and was told that it is still getting fixed.. What can u do with these issues?
GetHuman750919 did not yet indicate what Optus should do to make this right.
I have an issue with Optus too
How GetHuman750919 fixed the problem
We are waiting for GetHuman750919 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Optus's attention and get better help faster. Tap below to get started.
Having Optus issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman750919 fixes it.
This email address isn't valid

Optus

Customer service issue
Reported by GetHuman750919
Jun 5th, 2018 - a yr ago
I have an issue with Optus too
Fixed
Seen by 4 customers so far
Similar issue to 113 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman750919 started working on this issue
Jun 5th, 2018 1:48am
GetHuman750919 indicated the issue is not fixed yet.
Jun 5th, 2018 2:52am
GetHuman750919 indicated the issue is not fixed yet.
Jun 8th, 2018 2:53am