Cannot add my mobile plan to my Apple Watch. *It says service temporarily unavailable...

GetHuman644922's Technical Support issue with Optus from May 2018

Help with my Optus issue
The issue in GetHuman644922's own words
Cannot add my mobile plan to my Apple Watch. *It says service temporarily unavailable. But it has been like this for a week.
GetHuman644922 did not yet indicate what Optus should do to make this right.
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How GetHuman644922 fixed the problem
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Optus

Technical Support issue
Reported by GetHuman644922
May 1st, 2018 - 10 mons ago
I have an issue with Optus too
Not resolved
Seen by 10 customers so far
Similar issue to 2019 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman644922 started working on this issue
May 1st, 2018 4:20am
GetHuman644922 indicated the issue is not fixed yet.
May 1st, 2018 4:20am
GetHuman644922 indicated the issue is not fixed yet.
May 1st, 2018 6:07am
GetHuman644922 indicated the issue is not fixed yet.
May 2nd, 2018 5:25am