My fetch box stopped working and my internet has gone down

GetHuman-lilscott's Technical Support issue with Optus from April 2018

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The problem I ran into: My fetch box stopped working and my internet has gone down
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Optus

Technical Support issue
Reported by GetHuman-lilscott
Apr 30th, 2018 - 3 mons ago
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Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman-lilscott started working on this issue
Apr 30th 2:49am
GetHuman-lilscott confirmed the issue is fixed. Hooray!
Apr 30th 3:50am
GetHuman-lilscott confirmed the issue is fixed. Hooray!
Apr 30th 4:12pm