Can’t send or receive optus emails on my I phone. but I can on my ipad

GetHuman638959's Technical Support issue with Optus from April 2018

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The issue and preferred resolution, in GetHuman638959's own words:
The problem I ran into: Can’t send or receive optus emails on my I phone. but I can on my ipad
I trust that Optus will make this right and come up with a resolution that is fair.
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Optus

Technical Support issue
Reported by GetHuman638959
Apr 29th, 2018 - 3 mons ago
I have an issue with Optus too
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Seen by 4 customers so far
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Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman638959 started working on this issue
Apr 29th 3:23am