I recharged my iPhone’s Optus Prepaid last night but today cannot connect to broadband...

GetHuman-mrhwyatt's Technical Support issue with Optus from April 2018

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Account holder name, Billing address, Account phone number, and Last 4 of SSN
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The issue and preferred resolution, in GetHuman-mrhwyatt's own words:
I recharged my iPhone’s Optus Prepaid last night but today cannot connect to broadband. My mobile number is **** *** ***, and I recharged with $** for ** days, paying by credit card. Please advise.
I trust that Optus will make this right and come up with a resolution that is fair.
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Optus

Technical Support issue
Reported by GetHuman-mrhwyatt
Apr 27th, 2018 - 3 mons ago
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Timeline
GetHuman-mrhwyatt started working on this issue
Apr 27th 11:12am