I cannot get to talk to someone or do it online. - Change address on a mobile service...

GetHuman-roeland's customer service issue with Optus from April 2018

Help with my Optus issue
The issue in GetHuman-roeland's own words
Change address on a mobile service ... I cannot get to talk to someone or do it online.
It's pissing me off to have * mobiles listed under my name but they are treated as separate accounts.
Get me some one to talk to, either verbal or online chat.
I have an issue with Optus too
How GetHuman-roeland fixed the problem
Had a online chat with a rep who fixed apparantly fixed it. Will see when the next bill arrives.
Please help with my Optus issue
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Optus

Mobile service
Customer service issue
Reported by GetHuman-roeland
Apr 20th, 2018 - a yr ago
I have an issue with Optus too
Fixed
GetHuman-roeland shared how to fix
Seen by 13 customers so far
Similar issue to 3006 others
0 customers following this
Items needed
Account holder name
Billing address
Account phone number
Last 4 of SSN
Timeline
GetHuman-roeland started working on this issue
Apr 20th, 2018 6:56am
GetHuman-roeland confirmed the issue is fixed. Hooray!
Apr 21st, 2018 12:08pm