Hi my parents cannot receive or make phone calls from their home phone. This is their o...

GetHuman-baziotis's customer service issue with Optus - Faults from January 2019

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The issue in GetHuman-baziotis's own words
Hi my parents cannot receive or make phone calls from their home phone. This is their only form of telecommunication. Their account number is **************.*They are an elderly couple and my father Con Kalfas has a serious health issue so it is integral their phone is operational at all times in case of an emergency. This problem started * days ago and has not been rectified.**Their home phone number is ** **** **** but since it is faulty please contact me , their daughter, on *** *** **** to discuss further.*This email requires your immediate attention.*Regards*Anna
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Optus - Faults

Customer service issue
Reported by GetHuman-baziotis
Jan 4th, 2019 - 4 mons ago
I have an issue with Optus - Faults too
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GetHuman-baziotis started working on this issue
Jan 4th 2:53am