My ** year old mothers home phone is out of order. We need this issue resolved urgentl...

GetHuman-irishate's customer service issue with Optus - Faults from December 2018

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The issue in GetHuman-irishate's own words
My ** year old mothers home phone is out of order. We need this issue resolved urgently as it is our contact with her on a daily basis to make sure she is ok. Her number is ** ******** - E Sifionios at ** Darbyshire Rd Mount Waverley - I will expect a phone call from you as soonest ********** Iris Hately.**For some reason this is an issue that keeps happening at least * time a year and there may be an under laying problem which is not being fixed properly due to the stupid nbn which an ** year old woman is not interested in. Please assist urgently - thank you
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Optus - Faults

Customer service issue
Reported by GetHuman-irishate
Dec 6th, 2018 - 6 mons ago
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Timeline
GetHuman-irishate started working on this issue
Dec 6th, 2018 11:44pm