My Optus cable internet at home is terribly slow, drops out frequently, browsing is alm...

GetHuman1169729's customer service issue with Optus - Faults from September 2018

Help with my Optus - Faults issue
The issue in GetHuman1169729's own words
My Optus cable internet at home is terribly slow, drops out frequently, browsing is almost impossible as is TV streaming.
GetHuman1169729 did not yet indicate what Optus - Faults should do to make this right.
I have an issue with Optus - Faults too
How GetHuman1169729 fixed the problem
They answered my call straight away and I spoke to a technician who tested my internet service, found it to be faulty and arranged for a technician to come to my house and fix the problem in * days time.
Please help with my Optus - Faults issue
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Optus - Faults

Cable Interne
Customer service issue
Reported by GetHuman1169729
Sep 20th, 2018 - 6 mons ago
I have an issue with Optus - Faults too
Fixed
GetHuman1169729 shared how to fix
Seen by 9 customers so far
Similar issue to 278 others
0 customers following this
Items needed
Account holder name
Billing address
phone number
Account phone number
Email address
Timeline
GetHuman1169729 started working on this issue
Sep 20th, 2018 7:25am
GetHuman1169729 confirmed the issue is fixed. Hooray!
Sep 20th, 2018 7:50am