Updated May 3, 2024

Optus - Faults Customer FAQ

Call Issues

There could be several reasons why your phone is not receiving calls. Firstly, check if your phone has sufficient network coverage...

There can be several reasons for experiencing frequent call drops. One possible cause could be a weak network coverage in your area....

If your network signal is weak, it means that your device is not receiving a strong enough signal from the nearby cell towers or base...

If your TV service is not working properly, there could be several reasons for the issue. It could be due to a signal or connection...

There are several possible reasons why your broadband speed may be slower than advertised. It could be due to network congestion during...

Ask any question you have about Optus - Faults customer service. We will do our best to get you answers right away.

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Updated May 3, 2024