I don't know how this got marked as "fixed". Nothing has changed & still can't access account.
GetHuman-bobmeeke's customer service issue with OptumRx from August 2018
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The issue in GetHuman-bobmeeke's own words
Sign In ... Can't access my account. Every time IT decides to work on the website this happens. Last time it took * months. I need to see my account, not a partial picture! Your website never loads far enough to even ask for a sign-in.
Getting very frustrating that it takes so long to get this fixed
Find someone that knows what they're doing and tell IT to leave it alone.
Been with Optum RX for several years and never a problem until IT decided to change the website.
Nothing much I can do about it, it's up to optum rx to resolve it.
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