I don't know how this got marked as "fixed". Nothing has changed & still can't access account.

GetHuman-bobmeeke's customer service issue with OptumRx from August 2018

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The issue in GetHuman-bobmeeke's own words
Sign In ... Can't access my account. Every time IT decides to work on the website this happens. Last time it took * months. I need to see my account, not a partial picture! Your website never loads far enough to even ask for a sign-in.
Getting very frustrating that it takes so long to get this fixed
Find someone that knows what they're doing and tell IT to leave it alone.
Been with Optum RX for several years and never a problem until IT decided to change the website.
Nothing much I can do about it, it's up to optum rx to resolve it.
I have an issue with OptumRx too
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OptumRx

Optum RX
Customer service issue
Reported by GetHuman-bobmeeke
Aug 11th, 2018 - a yr ago
I have an issue with OptumRx too
Fixed
Seen by 23 customers so far
Similar issue to 197 others
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Timeline
GetHuman-bobmeeke started working on this issue
Aug 11th, 2018 1:23pm
GetHuman-bobmeeke shared this issue with friends on Facebook
Aug 11th, 2018 1:39pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 2:29pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 4:06pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 4:09pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 4:12pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 4:18pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 4:20pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 6:28pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 11th, 2018 6:30pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 12th, 2018 2:27pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 13th, 2018 8:56pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 14th, 2018 2:40pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 15th, 2018 6:59pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 16th, 2018 4:43pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 16th, 2018 4:44pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 16th, 2018 4:44pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 18th, 2018 3:59pm
GetHuman-bobmeeke shared this issue with your circles on Google+
Aug 18th, 2018 4:02pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 20th, 2018 1:20pm
GetHuman-bobmeeke indicated the issue is not fixed yet.
Aug 20th, 2018 1:22pm