Tried calling to order my prescription. Too many hoops to jump through with your roboti...
GetHuman-dwestenf's customer service issue with OptumRx from June 2018
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The issue in GetHuman-dwestenf's own words
Tried calling to order my prescription. Too many hoops to jump through with your robotic answering machine then WAIT. Decided to call my doctor and have a ** day supply sent to wallgreens. I 'very done that with my other two prescriptions and it's about a third of the cost and no phone hassles trying to talk to a person. It's unfortunate but we will have the opportunity to change carriers this fall for **** and will be shipping price only. Thankyou david a. Westenfelder
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